Pentair_

Pentair Home app

Pentair revolutionized the pool industry with innovative, high-performance pumps, filters, heaters, cleaners, lights, and automation systems. I helped design companion software for their pool and spa owners, allowing them to control various aspects of these components using a mobile app.

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Product brief_

Let the homeowner control more from the convenience of anywhere

The Pentair Home app keeps homeowners connected and protected by offering a range of connected water devices that help ensure a continuous flow of softened water, protect your home from leaks and flooding, and control of your swimming pool system and water chemistry.

Expertise_
Product lead, UXD, UI, and IxD
Platforms_
Web, iOS, and Android
Project date_
March 2015
Position held_
Director of UXD and Human Factors
Heat up the spa while you're dining out
The challenge_
Make it easier for homeowners to control their pool and spa features.
The outcome_
Homeowners can now control their pool and spa settings from anywhere through the use of a mobile app.
I started by conducting a thorough audit of Pentair's existing solution, which ran through a complex web application that only certified technicians could operate.
First, we needed a complete understanding of the individual components and their operational capacities. Next, we analyzed Pentair’s existing admin interface for their nationwide network of installers and conducted various rounds of user testing. The research gave us clear indications of the proper processes of adding/removing users from the system, controlling multiple installations, individual data controls of the physical devices, and making system settings easier to decipher.
My team and I created software that allowed users to control various aspects of their system(s) remotely through an easy-to-use interface on their favorite mobile device or desktop. The new application decreased service visits by over 80% and led to the app becoming a staple in Pentair's home water management products.